Support

Our teams at your service!

Customer satisfaction is a priority for us and all our teams are mobilised to provide you with the best support

Support team

Our Technical Support team is made up of 13 people, divided into 2 levels to respond to all your requests in the event of an incident. This team benefits from regular training in order to provide you with efficient support and to ensure that our quality of service commitments are met. OpenIP support can be reached from 9 a.m. to 6 p.m., Monday to Friday at 01.84.78.78.78
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Sales team

Our sales team is made up of 18 people, in charge of putting you in touch with partners in your region to guarantee you efficient local monitoring. The OpenIP sales team is also at your disposal for any questions about our offers and services. The OpenIP sales team can be contacted from 9 a.m. to 6 p.m., Monday to Friday at 01.84.78.78.80

Deployment team

The deployment department brings together the Sales Administration (ADV) and Production teams. The ADV teams are in charge of coordinating all stages of the delivery of your projects: from the registration of your order to its commissioning. The production team intervenes mainly during the activation of services on the technical infrastructure of OpenIP. Our teams are available Monday to Friday from 9 a.m. to 6 p.m. at 01.84.78.78.78